Mobile App

Bharatmentors LMS Mobile App

Bharatmentors LMS Mobile App has been developed to provide today’s age learner with a unique online learning platform that can be accessed anytime, anywhere.

We understand the phenomenal changes the mobile revolution has brought into the world. Therefore, we have clubbed our years of experiences and knowledge with modern world mobile technologies to create Bharatmentors LMS Mobile App that delivers a magnificent learning experience on your mobile device. Bharatmentors app can be installed and run with all mobile operating systems, whether it’s android, iPhones, iPads, tablets, or a different one.


Bharatmentors - Privacy Policy


INTRODUCTION

 

Bharat Mentors, Started in 2015 as an Edu-tech Company-aims to provide e training with a difference. Fundamentally established with an objective of creating and delivering educational courses to bridge the gap between the qualification and employability by using innovative methodologies, at an affordable cost. We include In-house expertise in Course Content Creation, Instructional Designing and Digitization. We at Bharat Mentors carry expertise in providing e-learning solutions with qualitative, expert professional services rendered efficaciously, sagaciously and with keen attention to details to match client’s requirements.

 

This Privacy Policy describes how Bharatmentors collects, uses and discloses information, and what choices you have with respect to your information.

 

SERVICES

 

It is Bharatmentors’s policy to respect your privacy regarding any information we may collect while using our software applications and websites, collectively called the Services.

This Privacy Policy applies to your use of the software, applications, products and/or services offered by Bharatmentors (which includes Bharatmentors’s websites, stores, apps, digital contents etc.).

 

All such products, applications, websites are collectively called “Services”.

 

This Privacy Policy applies when you use our Services. For our customers and their end customers, a link to this privacy policy is also available in “the application.

 

DATA CONTROLLER AND DATA PROCESSOR

 

We process two main types of personal data.

 

Customer Data – Personal data that forms part of data that is provided by our customers and their end-users for processing.

 

Other Data – Personal data about our customers, visitors and other individuals that is collected and processed directly by us.

 

Our Customers are the controller of Customer Data. Bharatmentors is the processor of Customer Data and the controller of Other Data.

 

 

 

INFORMATION WE COLLECT

Customer Data that you provide

As customers, you provide data to us for processing as part of usage of our Bharatmentors applications

 

Customer Data may be processed by us as a result of customer’s use of the Services when our customers, or their end-users, input or upload information into the Service. For example, customers who use our Bharatmentors application may upload Customer Data about themselves or their employees, institutional partners or schools.

 

We collect personal information from you when you create an account, such as your first name, last name, email address and phone number.

 

We collect any personal information that you include in your user profile and public profile, public contents, and during use of our services such as annotations, file uploads and notes.

Other Data that we collect

We also collect and store the following information about you using analytical tools

 

We collect information related to your use of our products and services. Our products provide information to us about its status, such as uptime, available memory, and errors that may have occurred.

Website Visitor Data

We also collect data when you use our applications and websites

 

Log Data – Our servers automatically collect information when you access or use our applications and services. This data is recorded in log files. Examples of such data include IP Address

Product Demo and Subscription – You provide personal data to us as part of signing up for our newsletters or to request for product demos.

Contact Us Data – When you enquire about our products and services, we collect and store this data to communicate with you and respond to your enquiry.

Data from Others

User registration services that you use

 

You may also use third-party registration services or applications to sign up with Bharatmentors. We then get data from these applications.

 

Google Analytics

 

We use Google Analytics for analytics and measurement to understand how our services are used. For example, we analyse data about your visits to our sites to do things like optimise product design

 

Cookies

We collect data through cookies. 

 

Bharatmentors uses cookies to help Bharatmentors identify and track visitors, their usage of Bharatmentors website, and their website access preferences. We may also use navigational data like Uniform Resource Locators (URLs) on our products and services to gather and store information about your activities relating to our products and services. If cookies or Flash cookies are disabled, then certain areas of our products and services may not work properly.

 

Bharatmentors visitors can control cookies through your browser settings. For more details about how we use these technologies, please see our Cookie Policy.

 

HOW WE USE YOUR DATA

 

How we use your personal data will depend on which Services you use and how you use those Services.

 

Customer Data will be used by Bharatmentors in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. 

 

Bharatmentors is a processor of Customer Data and Customer is the controller. Other Data is used by us to provide our services, send our newsletters, send promotional material and to communicate with you by responding to your requests, comments and questions.

Lawful bases for processing

We have lawful bases to process your personal data. We also use your consent as bases for lawfully processing your personal data.

 

We process your personal data only when we have a lawful basis. Presently, we use the Performance of Contract (i.e. to deliver the services to our customers) and consent as the lawful basis for processing. For certain processing, we may also use legitimate interests as provided under the Data Protection Regulations. If you believe certain services are not in your interest, you have a right to object.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

Where you have consented to a particular processing, you have a right to withdraw the consent at any time by sending an email to our product support team at “info@bharatmentors.com.”

How we use Customer data

We use your data to authenticate you and authorize access to our services

We only process Customer Data on behalf of our customers and in accordance with their instructions provided in the applicable Services agreement with us. We use the data that we have about you to provide our services and provide support to you. In each case, Bharatmentors collects such information only in so far as is necessary or appropriate to fulfil the purpose of the interaction with our services.

To send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services and our Services offerings. These communications are considered part of the Services and you may not opt out of them.

 

Aggregated Analytics. We also use our Customer’s end user data to derive aggregated analytics such as duration of eLearning, Reading Time, Pages Read, Reading Sessions, Avg. Reading Time / Session, Avg. Pages Read / Session, Notes Shared / Created, Highlights Shared / Created, Resources Viewed / Available etc.

 

Customer Support. If you send us a request (for example via a support email or via one of our feedback mechanisms), we respond to your request or to help your issues.

For any other purpose as provided for in the Services Agreement between us and the customer, or as otherwise authorized by the customer;

 

In accordance with or as may be required by law.

How we use Other data

We may set up product demos or send you marketing / promotional materials. You may choose to restrict the collection or use of your personal information

 

We will update you with improvements in our services, new features and from time to time also carry out direct marketing of our products and services. Direct marketing is carried out only if you consent to receiving such communications from us.

We also send invitation to our events or conferences.

 

Users under 16 years of age

The Sites and Services do not knowingly collect personal information from users under the age of 16

 

If you are under the age of 16, you are not permitted to use the Sites and Services except as an end user student.

 

DATA RETENTION POLICY

We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

 

Customer Data – We retain your information for as long as you have an active Services account. We may also retain your personal information for extended period under applicable statutory laws.

 

Bharatmentors will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement, or for two years if there are no such instruction, and as required by applicable law. When you decide to close your account, we delete all personal information about you including any user generated content.

 

Other Data – We retain your information for as long as necessary for the purposes that we have described in this privacy policy.

 

Bharatmentors may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy.

 

YOUR RIGHTS

 

You can request to access, update or correct your personal information. You also have the right to object to direct marketing. For all requests relating to your rights, you can contact us at “info@Bharatmentors.com.”

 

You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.

 

CUSTOMER’S RIGHTS TO CONTROL DATA

 

Whenever you use our services, we aim to provide you easy means to access, modify, delete, object to or restrict use of your personal information

 

We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. Some rights can be access from within the Bharatmentors application. For visitors, these rights can be exercised by contacting us with your specific request.

Change or Correct Data:  You can edit some of your personal data through your account.  You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.

Delete Data:  You can ask us to erase or delete all or some of your personal data (e.g. if it is no longer necessary to provide Services to you).

Object to, or Limit or Restrict, Use of Data:  You can ask us to stop using all or some of your personal data (e.g. if we have no legal right to keep using it) or to limit our use of it (e.g. if your personal data is inaccurate or unlawfully held).

Withdraw your consent – Any consent that you provide, including for direct marketing, can be withdrawn at any time, by contacting us or by changing your preferences in the application.

Right to Access and/or Take Your Data:  You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.

 

Account Closure

We keep some personal data even after account closure

Once you choose to close your account, we generally delete your personal information within 30 days of closure of your account. Some information that is necessary for statutory obligations such as records of payment processing, invoicing data will be retained as necessary.

Your information shared with others

 

RECIPIENTS OF YOUR DATA

 

Your data will be shared with other recipients in order to provide you with services.

While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers.  Examples of when and for what purpose your data is shared include data center / hosting services, email marketing services, etc.

 

The following categories of recipients will most likely receive your data in order for us to provide services to you:

 

Third Party Data Center Services

Third Party SMTP Services

Drift CRM for customer support

To Comply with Laws. If we receive a request for information, we may disclose if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.

 

CUSTOMER PROFILES

 

Your data that is publicly accessible may be seen by others

 

Your username, public profile information, and public content may be seen by other users of our products and services. It’s your choice whether to include sensitive information on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be publicly available.

 

CROSS-BORDER DATA TRANSFERS

Your data will be stored and processed in the Amazon Web Services Data Centre at Singapore Region

 

Your data will be processed within Amazon Web Services Data Centre at Singapore Region. Further, AWS has strict data privacy laws which protect your data. 

 

SECURITY MEASURES

 

We implement security controls to prevent breaches and unauthorised access to your data.

 

We maintain reasonable and appropriate security measures to protect Customer Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Examples of security measures include physical access controls, encryption, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc.

We also subject our services to internationally recognised certification and attestation standards.

 

PROTECTION OF PERSONAL INFORMATION

 

Our Sites and Services uses commercial efforts to maintain safeguards for protection of your Personal Information

 

Bharatmentors takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 

OTHER INFORMATION

 

Contact Information

You can contact us about this privacy policy or use of our services.

 

If you have questions or complaints regarding this Policy, you may contact us through email at info@Bharatmentors.com.   You may contact us at our mailing address below

Albatross Finishing School Private Limited

Plot No. 122, Sector -6,

IMT Manesar, Gurgaon - 122050

 

Privacy policy change

Bharatmentors may change this Privacy Policy from time to time, at our sole discretion.

 

Bharatmentors encourages visitors and customers to frequently check this page for any changes to its Privacy Policy. We will notify you of material changes in advance by email or by notice when you log in to the Sites and Services or both. You confirm that your continued use of our services after any change in this Privacy Policy will constitute your acceptance of such changes and agree to be subject to the revised privacy policy.

 

We often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

 

Contact us today to learn more about our mobile app.

We are available around the clock at +91 7876503073 and info@bharatmentors.com